Search results

  1. G

    Invalid SAY Interface [en]!

    Hi All I have updated a server from Debian 9 to Debian 10 and then Debian 11. The freeswitch version that's used on the box if from the apt-get rather than a compiled version FreeSWITCH Version 1.10.9-release-21-a615e85afc~64bit (-release-21-a615e85afc 64bit) It's been running fine in general...
  2. G

    Outbound Routes on New Build

    Thanks Daz
  3. G

    Outbound Routes on New Build

    Hi All So did a full rebuild of my PBX on to a new box running Debian 11, rather than keep upgrading. I have not build a new on in a while and notices on my new build something I am a little unsure of regarding Outbound routes. When I now create an outbound route I get my main route in...
  4. G

    IVR Pin Issue

    Hi All I have a need to use the pin feature on and IVR with Fusionpbx but I guess this may be a bug. When you call in to the IVR and get asked to enter the pin followed but the # it will actually reject the the pin with the # if I dial in and just enter the pin it's ok Now is there a way to...
  5. G

    Teams Integration

    Have we got any step by step guide to get this up an running. The more I read everywhere the more confused I seem to get LOL
  6. G

    Call Centre Queue Position

    Works perfecto, thanks
  7. G

    Ring group missed call alert issue

    Hi, not sure if anyone else has come across this. We have some ring groups setup with missed call alerts and noticed on some of these you don't get an alert. After some digging we found that the missed call alert does not work if it's used in a ring group after and ivr or a greeting in the ring...
  8. G

    Call Centre Queue Position

    So I used to use lau script and edit the call centre with something like <action application="set" data="result=${luarun(callcenter-announce-position.lua ${uuid} 19e610b8-4962-4810-a396-79dcd5f857c8 30000)}"/> This no longer seems to work and in the call centre now you have a true or false...
  9. G

    Host Desking?

    Hot Desking is just really re provisioning the phone as another extensions. We have this setup for a customer and works well. Let me see if I can dig out my notes and give you some guidance. We use Snom's as these seem to work well so can't comment on other brands as we stop it rebooting as...
  10. G

    IVR Missed Call Alert

    Hi All We have missed call alerts on ring groups which works great as we always ring someone back if we miss their call. Occasionally we will have someone hang up when they are in 1 of the IVR menus and this is just listed in the call logs as normal clearing. Is there anyway of getting missed...
  11. G

    MOH Issue

    Grepped the logs and no error I can find. Also changed the file to 8khz but still the same issue. Works on our really old server so Mr Mark must have changed something or busted it LOL
  12. G

    MOH Issue

    Ok thanks. Nothing shows in the logs but guess I will created them a 8k and see what happens
  13. G

    MOH Issue

    We have them uploaded as mp3's and use G7221@32000h,G7221@16000h,G722,PCMU,PCMA,GSM
  14. G

    MOH Issue

    Thanks for the info but already have it as enterprise as we have due resgitsrations with deskphone and groundwire apps.
  15. G

    MOH Issue

    Seem to have an issue with music on hold with various versions of fusion especially my current version 4.5.28 I have created a new MOH category for a domain and uploaded the music. Added the this in each extension. Extension to extension, outbound calls and inbound direct to an extension work...
  16. G

    Announce Sound and Exit Key Issue

    Anyone managed to get the position in the queue working. I have enabled but nothing happened. Running 4.5.28
  17. G

    Migration Script

    Does anyone have a migration script? We currently have a box running on metal. We have a number of vm's and want to migrate the domains on the metal box over to different vm's. Gonna take an age to do manually
  18. G

    Intermittent audio

    I have seen this many a time caused by a fault handset curly cable.
  19. G

    Lau script to send email

    We have a customer who would like to send an email to a defined email address from a feature code with the email containing the extension number where the feature code was dialled. Any anyone advise as don't really have a clue when it comes to lau and not really a programming bod. Thanks
  20. G

    Hot Desking?

    We did this many years ago using Snom phones as they did not require a reboot. We simply had a provisioning script for the mac address and then a virtual provisioning script were the mac was all zero's apart from the last digit which were the extension number. Using the *11 & *12 feature codes...