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I setup our system last February on Debian 10, we have been having issues with calls being dropped when dialling out to numbers with an IVR on the other end as soon as you press a digit on the menu and a few other odd issues with calls that are reported to us like after putting someone on hold...

So did find this in the docs: Voicemail Variables Using switch variables provides the ability to adjust FusionPBX Voicemail features. These variables can be set in either Advanced -> Variables (having a global scope - loaded when the switch first starts) or in the dialplan (for a global or more...

Thankyou for your reply, I found the answer in the member documentation.

Getting a lot of feedback from our staff saying it takes way too long to get to the voicemail messages. Mostly the time and date being read out taking 15 seconds or more when they just want to hear their messages. Is there a way to change this? I am assuming i would have to modify an LUA...

I'd like to setup an extension for someone who's calls will always first go to their secretary and only the secretary can transfer the call back. So the flow would go -- someone dials 606 either internally or externally, the call gets diverted to secretary, the secretary can then transfer the...

We have had a fusion box running for just over a year now and for the most part everthing works well and are about to add a couple of hundred extensions to it. Our trial site reported an issue with an 0121 number, it seems to be only this one number, where when the other end picks up the call is...

Does anyone have an example CSV file for importing extensions? I have exported existing to CSV and used same field names but the import never works for me. 4.5.10 is the version I am on.

I am looking to set something up where an emergency message could be played back using paging upon a lone worker pressing a button on their phone. I was hoping to setup a dial plan where if *9995 for eg was dialled then a predefined extension would page a recording out indicating they would...

Below is the log from direct dialling 4000 from IVR. (As you could for any other extension). However, in doing what you suggested and creating an IVR option to point to 4000 it does work as expected, 4000 was not in the list of available options but manually typing it does work so I have a...

I've sorted it, it was my inbound route that was wrong, I set to action conference 4000, setting transfer 4000 worked for the DID. Is it possible to transfer to a conference room from IVR menu?

I'm sure that is the case, there just is no documentation available for setting up conference center and allowing external access to it. Which log would you like me to send? Thanks

Hi, I have recently setup a new Fusion PBX we are about to roll out and i am trying some features out. We would like to use the conference center feature and i have setup a conference center and a room, it is working great on internal extensions but i would like the option for an external...