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is it possible to play the IVR option selected, to the callee before connecting the call? Let's say the caller selects option 5 from the IVR, it's transferred to an extension, when the extension picks up the phone it should play "option 5 selected" (only for the callee, not for the caller) and...

In IVR when direct dialing an extension, there is an announcement "Your call is being transferred" before starting to ring, using the dial plan please_hold. When selecting an option (for example 1) that transfers to an extension, there is no announcement. Is there a way to have the...

In default settings cdr category there is a setting is to save b_leg to CDR, options are inbound, outbound and local. No matter what I'm enabling or disabling, all the b_leg's are saved to the database.

By default, when there is a incoming call and the call is forwarded to another outside number, fusion will combine both legs of the call into 1 CDR record and the direction will be outbound even though it is originally a inbound call, because this was applied later, at the stage when the call...

There are a few threads about converting call recording and it seems that everyone took the route of converting them overnight as to not put load on the system when there are calls, but what happens when you have few thousand recordings a day, which uses enormous resources to convert at once, is...

My fax servers are using the same outbound routes as calls, when someone is sending a fax the record will be populated in the CDR but the direction will be empty, how can I set the direction to either outbound or fax?

I'm sending outgoing calls to the gateway as 1xxxxxx, sometimes the destination_number is saved in the CDR as +1xxxxxxx or just xxxxxxx without the 1. I understand that this is something in the caller profile that's received from the carrier, how can i make that whatever the carrier is sending...

How can I create a time condition for a extension, that every call to this extension should be forwarded to another extension on Tuesday for example? Lets say I want extension 108 to forward calls to extension 101 on Tuesday, If I'm creating a time condition that is sending calls to extension...

I uploaded the files, followed the instructions to install as a service: cp /var/www/fusionpbx/app/event_guard/resources/service/debian.service /etc/systemd/system/event_guard.service systemctl enable event_guard systemctl start event_guard systemctl daemon-reload I'm getting the following...

In outbound routes I'm sending calls to the gateway as 12123334455, in the CDR when I'm searching for direction=outbound, the destination_number will sometimes be +12123334455 and sometimes just 2123334455, where is fusion taking this info from?

Is there a possibility to add a custom wallpaper/logo to the polycom VVX500 with the auto provisioning? I have looked at the template but I don't see anything there.

I have a carrier that requires a prefix, for example 223344, so In outbound routes I set the bridge action to sofia/gateway/xxxxxx/223344$1. When I do a blind transfer the caller id that shows up on the phone the call is transferred to contains the the prefix. How can change that?

I’m testing click to call and I have the following issues: no matter which number I set for the destination caller ID, they will always see the caller ID of the source, if the source was an ext, the ext caller ID will show up, if the source was a outside number, the outside number will show up...

If I create a global outbound route / dialplan, is there a way to disable it for one tenant while it's still enabled for all other tenants?

I have setup 2 Yealink phones with BLF, it's working as expected, however when I'm calling a IVR its turning red when I'm placing the call and not turning green when hanging up. I'm on FusionPBX 4.5.32. Any suggestions?