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  1. J

    When softphone register fs_cli fills up with Warning.

    Hi Guys, Sorry for my belated reply. Have checked my firewall, and yes the issue was there. As I was enabling NAT for external access it had some adverse effect, which I am not too sure why! But disabling it it stopped broadcasting that message in the console... Thank you @KonradSC @DigitalDaz...
  2. J

    When softphone register fs_cli fills up with Warning.

    Hi, This is a new install of Fusionpbx, never had this issue before. Every time a softphone or device register fs_cli fills up as bellow: 2019-02-01 06:07:19.419159 [WARNING] sofia_reg.c:1798 SIP auth challenge (REGISTER) on sofia profile 'internal' for [911@xx.xx.xx.xx] from ip xx.xx.xx.xx...
  3. J

    Could someone help me to understand...

    Hi, @markjcrane your solution worked fine I was just entering the wrong domain, I was entering my public CIDR address instead of the SIP trunk provider CIDR, my apologies :-D thank you for your assistance it is all working now...
  4. J

    Error when clicking on Agent status

    Reinstalling yes fixed the issue, but with my VPS it brought some new issues, I don't think it is related to Fusionpbx.
  5. J

    Could someone help me to understand...

    Hi, sorry for the belated reply. Thank you Mark & Kenny. I have followed your instruction but, inbound route still does not function! Furthermore the IP address 112.215.6.210 keeps changing on a call basis: 2018-12-04 02:16:07.453373 [WARNING] sofia_reg.c:2915 Can't find user [@10.18.12.1] from...
  6. J

    Could someone help me to understand...

    Hi, If someone could be kind enough to help to understand what this line means exactly: 2018-12-02 09:12:28.838693 [WARNING] sofia_reg.c:2915 Can't find user [@112.215.6.210] from XX.XX.XX.XX You must define a domain called '112.215.6.210' in your directory and add a user with the id=""...
  7. J

    Error when clicking on Agent status

    Hi, I thought I give an update. Well, this issue has no fix as far as I can tell! I did pretty much everything: 1 - Updated debian 2 - Deleted re-created extension and user account 3 - Backed up my extension list, deleted the domain and re-created a new domain 4 - Deleted the call-center and...
  8. J

    Error when clicking on Agent status

    Yes I have an agent added, as even if I go to Apps->Call Center and then click on the Agent button, I have my agent displayed, then I click on Status, same error comes up.
  9. J

    Error when clicking on Agent status

    Yes, it is Debian "Jessie" I have already updated & upgraded the packages system wide. I am using PHP 7.1.24, if that can help diagnosing the issue. Thank you
  10. J

    Error when clicking on Agent status

    Hi, When I click Status->Agent Status I get the following message: Fatal error: Uncaught Error: Cannot use string offset as an array in /var/www/fusionpbx/resources/functions.php:1074 Stack trace: #0 /var/www/fusionpbx/app/call_centers/call_center_agent_status.php(113)...
  11. J

    Recordings not showing up for users

    I have fixed this! It was my mistake I had forgotten to add the XML CDR in the permission for that group. SOLVED
  12. J

    Recordings not showing up for users

    Hi, I am configuring a new user on FusionPBX and am giving permissions to the user for the recordings to be viewed played and downloaded, but the recordings are not showing up (see notShowing.png) however when I login as the superuser the recording is there (see showing.png). How can I get this...