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I've got a strange issue at one of my FusionPBX tenants. A call comes into their main number, first to a time condition, which routes to a ring group with 'Simultaneous' ring strategy to 5 phones. On an incoming call, lifting the handset, pressing answer, etc, doesn't pick it up, just takes...

I'm using the UI to try and get the IVR to pick up from a DID, and can't get it to work. It just rings and rings when I call it from outside. The recording works if I dial the IVR extension from inside. If I dial from outside with my inbound route set to go to an extension other than IVR...