call forwarding

I have a call center that has agents dial in to the company DID and dial in a code and it signs them on and sends the call to them. Some of the agents work with their cell phone as a forwarded call, is there anywhere in the system that i can setup the remote dial in for the agent to log in or...

Have anyone come across an issue where after ring group setup simultaneous rings works 100% fine on ext 100 and 200. After set time the call needs to be forwarded to a mobile number but the call goes directly to the mobile numbers voicemail instead of the mobile ringing? Any help on this issue...

Ver 5.0.1/1.10.7 When a call is set to forward through the "Call Forward" module, it does not send any CID to the trunk. When looking at the logs, it shows "[outbound_caller_id_number]=[UNDEF]". When I look at the CDR, it shows the correct numbers in the "Caller Destination" and "Destination"...

I am using fusionpbx version 4.5 I want to forward the call through the call center module. But call forwarding is not working and follow is not working. Without using softphone. I don't know There might be a configuration problem Please guide me.. how can I fix it

Hello, Actually I am using fusionPBX Version 4.5.3 I want to forward the call from extension to hard phone.But extension forward is not working And I also tried to follow me feature but this is also not working. without using softphone and ring group i want to land the call on my hard phone is...