voicemail

Hello, I'm trying to set the voicemail to different languages. In my dialplan I set the default_language, default_dialect and default_voice, but FreeSwitch ignores the dialect and the voice and uses a path that doesn't exist. Can someone tell me where this paths are defined, or any other...

Hi everyone, I am new to FusionPBX/FreeSwitch. I have searched, and I can't seem to find the information I need. I'm probably using the wrong terminology. We would like to rename the voicemail files that are sent via email from the msg_<UUID> to something more user-friendly, like msg_XXXX. We...

I had a working setup for sending emails, but recently I noticed I don't receive them anymore. I am looking in the FS log and there it says: 2023-06-06 05:55:07.253734 98.03% [DEBUG] switch_utils.c:1320 Emailed file [/tmp/mail.16860453069f04] to [email@domain.tld] I don't see any more logs in...

Recently an issue appeared where when I access the voicemail it says: "Please enter your password followed by" (missing the #). Then in the voicemail it doesn't say how many new or saved messages I have, only "You have new messages, you have saved messages" Does anyone have an idea what could be...

For some reason, the user CDRs are now seemingly only displaying the CDRs that ended up as a voicemail status. I can't seem to work it out from the code, has anyone else noticed this? The user is just assigned to an extension, and also the device for what it's worth. You check it out from a...

In recent commits, the ability to have multiple comma separated email addresses to have voicemail send either files or links etc if one chooses to do so has been added.

Hi Guys, Hope all are doing Good!!! I need to know about IP tables in fusionpbx. I checked this https://docs.fusionpbx.com/en/latest/firewall/iptables.html?highlight=ip tables but some points I didn't get well. Does anyone have a good idea about this? Please share the docs or...

Dear all, I've successfully upgraded from 4.4 to 5.0.1 using the procedure here : https://docs.fusionpbx.com/en/latest/advanced/version_upgrade.html But we encounter a strange issue, the Voicemail does record messages, sends them by mail (in mp3 format) but as some users still call the VM and...

Anyone found a fix? Transcription only works if voicemail is set to "Audio File Attachment". Using Listen Link or Download Link will break the transcription service.

Hello All, I have a client, who after listening to a voicemail, wants to skip it, not save it. To clarify, he wants that the voicemail should stay in his inbox as a new message as if he had never listened to it before. He doesn't want to press 2 to save it. He wants to start listening to the...

Hello, I've been looking around for the last 2 days as to how I can transfer an extension to a mobile phone, and if the mobile phone does not answer have it hit the voicemail for the extension. This seems like it should be so simple to implement but here I am looking at length solutions, so I...

Hey everyone, trying to access the voicemail from outside the office following the instructions on https://docs.fusionpbx.com/en/latest/applications/voicemail.html, but when presing star (*) calls disconnects. Any idea on how can this be achive? Thanks!

after listening to a voicemail, the system gives you options: to listen press 1, to delete press 5 etc. Those instructions are wrong. It says to forward press 7, but by pressing 7 it deletes the message. it used to be that "7" was delete and "9" was safe/forward to email. now it's all messed...

I have a customer that sent me their voicemail greeting. I know I need to change it to wav 8/16. But once I do that where do I upload it? I have clicked around and cant seem to find an option to upload vm's extension greetings. I do see a place in the voicemail section that has an options...

Hi dear, I have installed and configured FusionPBX on Debian 9. I have done all the settings regarding voicemail and email. One issue i'm facing is that the voicemail module is not running. It gives an error (switch_loadable_module.c:1785 Error Loading module...

Customer says that they can sometimes get a voicemail and they listen in to their voicemails and it says NO NEW VOICEMAILS but next morning all the new voicemails that came i last night show up, Where do I start to check with this one?

Hey Guys. I have a hard time to configure the email template the fusionpbx uses for voicemail to email. i want to use the de-de template and changed the language of the Server in Default settings but the Server keeps using en-us default. Do you have any ideas how i can get him to use the...

At present to access Voicemail from a softphone the user has to dial *97 followed by their voicemail pin number How can we disable the "pin prompt" so that the caller can access voicemail without entering the pin?

Hi everyone, I was using voicemail transcript since 2015 with Microsoft. Since late February 2021, the Microsoft transcript does not function and I receive ${message_text} instead of transcripts in the emails. I think this is because of the changes Microsoft made, which it had announced long...

Hi, we have a problem with DTMF digits. If I configure a Cisco with a FusionPBX extension I can't access the voicemail cause it doesn't recognize the typed numbers. The only way to make it works is enable SIP Info, but the problem is that not all phones have it. Any suggestion on how solve...