Kudos for this. Took me all of 10 minutes to set up a test ai agent to answer calls.
Biggest issue in our environment and currency would be the cost. I made 3 minutes of test calls which cost me $0.5. Extrapolated to an hour that is $10. That is well above the hourly rate to employ someone here to answer calls. Of course that comparison only applies partly because you may only get 2 hours of calls a day and pay for that whereas you would pay someone for a full day or a full month so it's not as black and white. Either way - another great feature to at least be able to offer customers.
Biggest issue in our environment and currency would be the cost. I made 3 minutes of test calls which cost me $0.5. Extrapolated to an hour that is $10. That is well above the hourly rate to employ someone here to answer calls. Of course that comparison only applies partly because you may only get 2 hours of calls a day and pay for that whereas you would pay someone for a full day or a full month so it's not as black and white. Either way - another great feature to at least be able to offer customers.