AI Agent - working well

[Voipy]

Kudos for this. Took me all of 10 minutes to set up a test ai agent to answer calls.

Biggest issue in our environment and currency would be the cost. I made 3 minutes of test calls which cost me $0.5. Extrapolated to an hour that is $10. That is well above the hourly rate to employ someone here to answer calls. Of course that comparison only applies partly because you may only get 2 hours of calls a day and pay for that whereas you would pay someone for a full day or a full month so it's not as black and white. Either way - another great feature to at least be able to offer customers.

 

[pbxgeek]

AI is expensive, but clients want it. Since this feature is so popular and clients want to pay for it, we decided to introduce it in FS PBX to make things easier. When I have time, I'll post a full video tutorial on YouTube.

One of my personal clients said he would rather pay $500 for an AI agent than lose a sale that could bring in $1000 if his team is too busy answering other calls. For some clients, a missed call means a lost deal because they'll dial a competitor instead of waiting for a callback. But an AI agent can collect enough info and potentially involve the right department right away, instead of waiting for the receptionist to free up.