Call Center Queues don't record

[fropa]

Hi. I'm testing FusionPbx. At first look, it works normally, but I've noticed that it doesn't record inbound calls that processed with a queue. So what can I check at first?

 

[DigitalDaz]

In the queue configuration itself there is an option to record, do you have this set?

 

[fropa]

Yes it's already enabled in extension and call center config

 

[DigitalDaz]

If it is enabled in the callcenter config, then the first thing to do is look at the logs and see if there is anything you can see in there.