F fropa New Member Feb 28, 2017 2 0 1 33 Mar 17, 2017 #1 Hi. I'm testing FusionPbx. At first look, it works normally, but I've noticed that it doesn't record inbound calls that processed with a queue. So what can I check at first?
Hi. I'm testing FusionPbx. At first look, it works normally, but I've noticed that it doesn't record inbound calls that processed with a queue. So what can I check at first?
DigitalDaz Administrator Staff member Sep 29, 2016 3,089 588 113 Mar 17, 2017 #2 In the queue configuration itself there is an option to record, do you have this set?
F fropa New Member Feb 28, 2017 2 0 1 33 Mar 17, 2017 #3 Yes it's already enabled in extension and call center config
DigitalDaz Administrator Staff member Sep 29, 2016 3,089 588 113 Mar 17, 2017 #4 If it is enabled in the callcenter config, then the first thing to do is look at the logs and see if there is anything you can see in there.
If it is enabled in the callcenter config, then the first thing to do is look at the logs and see if there is anything you can see in there.
