Incoming call to simultaneous ring group > picked up - call put on hold (gets default fusion hold music) put call on park (gets correct tenant custom hold music) - pick call back up from park, put on hold (now gets correct tenant custom hold music)
very odd, can recreate consistently, the only way to get the correct custom hold music when a call is put in hold, is to put it on park and retrieve, then when put on hold it gets the correct custom music
anyone seen this before?
very odd, can recreate consistently, the only way to get the correct custom hold music when a call is put in hold, is to put it on park and retrieve, then when put on hold it gets the correct custom music
anyone seen this before?