Extensions cannot dial out, but Call Forward can...

[Nerdy Pbx]

Good day all. I do hope this post finds you well?

Guys I have successfully installed FusionPbx after almost 10 days of burning some night oil . My incoming destination seem to work okay, but my outbound has never worked.

I have honestly exhausted YT and this forum, as well as the official sites. I am not good at codeing, so it makes it very hard to grasp. The WEIRD thing is, if I do a call forward to a mobile number. the PBX dials it without problems.

I asume that my outbound is then working, but my extensions dont have the "rights" to dial out?

I just cannot call out from Yealink devices or softphones, that are both succesfully registered.

Newest version of FusionPbx on Debian 10. Softphone GS Lite, and devices 1 x Yealink W52P, and 1 x T33G. They can also not call internal extensions.

Currently only have 1 Outbound rule, that includes = ^([0-9][0-9][0-9]\d{7})$.

I live in South Africa, and we always need to dial the full 10 digit number. I would like to have our pbx be able to dial

• internal
• local
• international
• mobile

Please forgive me if I am not giving enough info, I am brand new to this. I worked with another platform for years, but now my clients cannot afford the PRO licensing, just so they can have recordings! FusionPbx to the rescue .

Thanking you kindly, in advance!

 

[ad5ou]

Check your Access Control List. It sounds like your phones are in the public context.
ACL should normally only have your carrier IP’s listed. Not your PbX or phone IP’s

Access Controls — FusionPBX Docs documentation

docs.fusionpbx.com