Fax Client Invalid Caller ID

[Daniel_D]

Hi Guys
im testing setting up the fax service
I have inbound/outbound through email working using mailgun
but when i try and send through the fax page, it doesn't work

looking in the logs i get the error 2026-02-06 01:26:58] production.ALERT: Invalid Caller ID is set up for fax server 50000: XXXXXXXX

ive looked around where i can try and fix the caller id, but haven't had any luck
any suggestions?

Version: 1.4.1
OS: Debian 13
Hosted: Digital ocean

 

[pbxgeek]

This error message seems to actually belong to the email-to-fax code. The caller ID is set in the Fax Server settings. Is your caller ID selected, and is it a US-based number?

 

[Daniel_D]

Hi pbxgeek
Yes the caller ID is set and no its not US-based

 

[pbxgeek]

Let me push a quick update to allow this type of number. Stand by

 

[Daniel_D]

Thanks
Im from Australia if that helps with your number allowance

 

[pbxgeek]

I pushed an update. Please update and try again. Let me know if it's all good.

 

[Daniel_D]

Morning pbxgeek
Yes its working. Thanks for that

side note, where do you edit the email templates? seems to be a mix of the original fusion pbx and the fs pbx

 

[Daniel_D]

When trying to view the sent logs occasionally i get a 500 server timeout error
in the logs its throwing errors around the number not matching the provided country

 

[pbxgeek]

This might be due to the same issue on a different page. Let me look into this and push another update.

 

[pbxgeek]

side note, where do you edit the email templates? seems to be a mix of the original fusion pbx and the fs pbx

Yes right now it seems to be this way. We will need to make it more centralized in future updates.