Fax failing to receive

dbz195

Member
Feb 3, 2021
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Not sure why incoming faxes are failing. I can see that the system is attempting to receive the fax under active calls, but it ultimately fails.

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I have the fax configured the same way as on FusionPBX, where it is working without any issues. I also matched the default settings from FusionPBX onto FS, but it’s still not working. Am I missing something?



FYI, the fax traffic is coming from VoIP.ms. We have also tested from multiple copper lines and RingCentral, with the same result.