IVR to another IVR

[Fede]

Hello,
I have configured an IVR which for example by pressing key 1 sends to a sub-IVR.
The problem is that when the user dials 1 the call drops directly.

While if I send the call directly to the second ivr it works regularly.

Is there any additional setting to do?

Thanks a lot

 

[Fede]

Solved by setting

menu-exec-app:transfer 502 XML test.test.com

where 502 is the sub IVR

test.test.com the tenant

 

[modcar]

I had something similar awhile ago, mine was caused because I had a ring group and an extension with the same number