Hi ,
I am in very interesting problem . One of my customer having trouble to dial out from the GXP 1615 phone in his LAN . So I checked through the LAN then disabled the SIP ALG too . So the phone GXP1615 can receive the incoming call but cant dial out . When I try to dial it says no response and on server I am getting the following message .
I am getting hang up cause as Wrong Call State . I tested the call using mobile software also the pc software like micrpsip and gs wave . I found call is going out fine from that LAN . I also tested call from my another network with another same phone GXP1615 then I can dial out too .
Please help me if any solution is there for me ??
021-04-03 19:15:28.598597 [WARNING] sofia_reg.c:1793 SIP auth challenge (REGISTER) on sofia profile 'internal' for [9993@ebanglamart.simpliorr.com] from ip 180.211.242.218
2021-04-03 19:15:29.278608 [WARNING] switch_core_state_machine.c:688 a35e6638-947e-11eb-827f-ab742c2700d7 sofia/internal/9993@ebanglamart.simpliorr.com Abandoned
2021-04-03 19:15:29.278608 [NOTICE] switch_core_state_machine.c:691 Hangup sofia/internal/9993@ebanglamart.simpliorr.com [CS_NEW] [WRONG_CALL_STATE]
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:585 (sofia/internal/9993@ebanglamart.simpliorr.com) Running State Change CS_HANGUP (Cur 9 Tot 135951)
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:848 (sofia/internal/9993@ebanglamart.simpliorr.com) Callstate Change DOWN -> HANGUP
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:850 (sofia/internal/9993@ebanglamart.simpliorr.com) State HANGUP
2021-04-03 19:15:29.278608 [DEBUG] mod_sofia.c:453 Channel sofia/internal/9993@ebanglamart.simpliorr.com hanging up, cause: WRONG_CALL_STATE
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:60 sofia/internal/9993@ebanglamart.simpliorr.com Standard HANGUP, cause: WRONG_CALL_STAT
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:850 (sofia/internal/9993@ebanglamart.simpliorr.com) State HANGUP going to sleep
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:620 (sofia/internal/9993@ebanglamart.simpliorr.com) State Change CS_HANGUP -> CS_REPORTING
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:585 (sofia/internal/9993@ebanglamart.simpliorr.com) Running State Change CS_REPORTING (Cur 9 Tot 135951)
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:936 (sofia/internal/9993@ebanglamart.simpliorr.com) State REPORTING
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:174 sofia/internal/9993@ebanglamart.simpliorr.com Standard REPORTING, cause: WRONG_CALL_STATE
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:936 (sofia/internal/9993@ebanglamart.simpliorr.com) State REPORTING going to sleep
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:611 (sofia/internal/9993@ebanglamart.simpliorr.com) State Change CS_REPORTING -> CS_DESTROY
2021-04-03 19:15:29.278608 [DEBUG] switch_core_session.c:1726 Session 135951 (sofia/internal/9993@ebanglamart.simpliorr.com) Locked, Waiting on external entities
2021-04-03 19:15:29.278608 [NOTICE] switch_core_session.c:1744 Session 135951 (sofia/internal/9993@ebanglamart.simpliorr.com) Ended
2021-04-03 19:15:29.278608 [NOTICE] switch_core_session.c:1748 Close Channel sofia/internal/9993@ebanglamart.simpliorr.com [CS_DESTROY]
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:739 (sofia/internal/9993@ebanglamart.simpliorr.com) Running State Change CS_DESTROY (Cur 8 Tot 135951)
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:749 (sofia/internal/9993@ebanglamart.simpliorr.com) State DESTROY
2021-04-03 19:15:29.278608 [DEBUG] mod_sofia.c:364 sofia/internal/9993@ebanglamart.simpliorr.com SOFIA DESTROY
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:181 sofia/internal/9993@ebanglamart.simpliorr.com Standard DESTROY
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:749 (sofia/internal/9993@ebanglamart.simpliorr.com) State DESTROY going to sleep
I am in very interesting problem . One of my customer having trouble to dial out from the GXP 1615 phone in his LAN . So I checked through the LAN then disabled the SIP ALG too . So the phone GXP1615 can receive the incoming call but cant dial out . When I try to dial it says no response and on server I am getting the following message .
I am getting hang up cause as Wrong Call State . I tested the call using mobile software also the pc software like micrpsip and gs wave . I found call is going out fine from that LAN . I also tested call from my another network with another same phone GXP1615 then I can dial out too .
Please help me if any solution is there for me ??
021-04-03 19:15:28.598597 [WARNING] sofia_reg.c:1793 SIP auth challenge (REGISTER) on sofia profile 'internal' for [9993@ebanglamart.simpliorr.com] from ip 180.211.242.218
2021-04-03 19:15:29.278608 [WARNING] switch_core_state_machine.c:688 a35e6638-947e-11eb-827f-ab742c2700d7 sofia/internal/9993@ebanglamart.simpliorr.com Abandoned
2021-04-03 19:15:29.278608 [NOTICE] switch_core_state_machine.c:691 Hangup sofia/internal/9993@ebanglamart.simpliorr.com [CS_NEW] [WRONG_CALL_STATE]
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:585 (sofia/internal/9993@ebanglamart.simpliorr.com) Running State Change CS_HANGUP (Cur 9 Tot 135951)
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:848 (sofia/internal/9993@ebanglamart.simpliorr.com) Callstate Change DOWN -> HANGUP
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:850 (sofia/internal/9993@ebanglamart.simpliorr.com) State HANGUP
2021-04-03 19:15:29.278608 [DEBUG] mod_sofia.c:453 Channel sofia/internal/9993@ebanglamart.simpliorr.com hanging up, cause: WRONG_CALL_STATE
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:60 sofia/internal/9993@ebanglamart.simpliorr.com Standard HANGUP, cause: WRONG_CALL_STAT
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:850 (sofia/internal/9993@ebanglamart.simpliorr.com) State HANGUP going to sleep
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:620 (sofia/internal/9993@ebanglamart.simpliorr.com) State Change CS_HANGUP -> CS_REPORTING
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:585 (sofia/internal/9993@ebanglamart.simpliorr.com) Running State Change CS_REPORTING (Cur 9 Tot 135951)
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:936 (sofia/internal/9993@ebanglamart.simpliorr.com) State REPORTING
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:174 sofia/internal/9993@ebanglamart.simpliorr.com Standard REPORTING, cause: WRONG_CALL_STATE
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:936 (sofia/internal/9993@ebanglamart.simpliorr.com) State REPORTING going to sleep
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:611 (sofia/internal/9993@ebanglamart.simpliorr.com) State Change CS_REPORTING -> CS_DESTROY
2021-04-03 19:15:29.278608 [DEBUG] switch_core_session.c:1726 Session 135951 (sofia/internal/9993@ebanglamart.simpliorr.com) Locked, Waiting on external entities
2021-04-03 19:15:29.278608 [NOTICE] switch_core_session.c:1744 Session 135951 (sofia/internal/9993@ebanglamart.simpliorr.com) Ended
2021-04-03 19:15:29.278608 [NOTICE] switch_core_session.c:1748 Close Channel sofia/internal/9993@ebanglamart.simpliorr.com [CS_DESTROY]
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:739 (sofia/internal/9993@ebanglamart.simpliorr.com) Running State Change CS_DESTROY (Cur 8 Tot 135951)
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:749 (sofia/internal/9993@ebanglamart.simpliorr.com) State DESTROY
2021-04-03 19:15:29.278608 [DEBUG] mod_sofia.c:364 sofia/internal/9993@ebanglamart.simpliorr.com SOFIA DESTROY
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:181 sofia/internal/9993@ebanglamart.simpliorr.com Standard DESTROY
2021-04-03 19:15:29.278608 [DEBUG] switch_core_state_machine.c:749 (sofia/internal/9993@ebanglamart.simpliorr.com) State DESTROY going to sleep