parking lines/keys Cisco 8861 not working

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PJPMontreal

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Feb 28, 2020
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It says "Invalid number" when pressed to take a call or when trying to park a call.
I used the following value for the key/line which is working fine on SPA504G but not on this one (neither on SPA525G):
fnc=blf+sd+cp;sub=park+*5901@my.domain;ext=park+*5901@my.domain;vid=1
 

PJPMontreal

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Feb 28, 2020
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Thanks Daz,
this is the dialplan on the phone itself:
(*xxxxxxx|*xxxxxx|*xxxxx|*xxxx|*xxx|*xx*|*x|**xxxxx|**xxxx|**xxx|**xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

I checked and is exactly the same on both phones (SPA504G and Cisco 8861) but on the 8861 doesn't work when trying to place or unpark a call. Keep saying Invalid number...
 

PJPMontreal

Member
Feb 28, 2020
59
2
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Check if its the dialplan on the phone itself.
Hi, I found another post with the solution (for SPA525G) but I adapted the principle to CISCO 8861
Solution:

<Enable_IP_Dialing_1_ group="Ext_1/Dial_Plan">Yes</Enable_IP_Dialing_1_> (This is for SPA525)
<Enable_URI_Dialing_1_ ua="na">Yes</Enable_URI_Dialing_1_> (For CISCO 8861)

It's set to "No" in the default templates and "Yes" in the SPA50x templates. Basically the phone won't let you dial the "park+" part of the dial string without this enabled. It has to be done for every line # as well.

Please close the post as Solved
 
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