provison fialed

[hank]

on FusionPBX web > accounts>devices>Device>provision the prompt message tell me the provision is success, but the phone did not change anything.

 

[Bifur]

I am having the same issue with a yealink t46s.

I had this working on my last install (which was probably not as current) but I borked something and started over since it was just a test. Now I cannot get this to provision the yealink as before.

I can access my provisioning URL and enter the username and password to access it, but phone never seems to change.

Thoughts?

 

[Bifur]

I have turned of the server security certificate thing of course.

EDIT: My issue was resolved by upgrading firmware. Very strange as this use to work on the same version before.

 

[Bifur]

Hank, look at the logs for nginx in /var/log/nginx/access.log

I only saw my attempts of connecting via browser, but I never saw the phone reaching out to the provisioning server. Maybe that will lead you in the right direction. I decided to try a firmware upgrade and it instantly provisioned after upgrade and I see it in the logs now as well.

 

[bdmonsey]

I use this command for debug on provisioning and it's very helpful
tail -f /var/log/nginx/access.log |grep provision

 

[hank]

the log as below:

172.16.8.79 - - [18/Feb/2021:18:15:58 +0800] "GET /app/devices/cmd.php?cmd=check _sync&profile=internal&user=109@172.16.1.6&domain=172.16.1.6&agent=fanvil HTTP/1 .1" 302 5 "https://172.16.1.6/app/devices/device_edit.php?id=30f1f610-b783-4a23- b0dd-7a1a31afe8ad" "Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHT ML, like Gecko) Chrome/88.0.4324.104 Safari/537.36"
172.16.8.79 - - [18/Feb/2021:18:15:59 +0800] "GET /app/devices/device_edit.php?i d=30f1f610-b783-4a23-b0dd-7a1a31afe8ad HTTP/1.1" 200 23740 "https://172.16.1.6/a pp/devices/device_edit.php?id=30f1f610-b783-4a23-b0dd-7a1a31afe8ad" "Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.432 4.104 Safari/537.36"
172.16.8.79 - - [18/Feb/2021:18:15:59 +0800] "GET /themes/default/css.php HTTP/1 .1" 200 9420 "https://172.16.1.6/app/devices/device_edit.php?id=30f1f610-b783-4a 23-b0dd-7a1a31afe8ad" "Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 ( KHTML, like Gecko) Chrome/88.0.4324.104 Safari/537.36"

I did not see anything about the provision in the log after I click "Provision"

 

[Nerdy Pbx]

Hi guys. I am brand new to Fusion. Just completed my first production install, wildcard ssl an all... Added my first 4 tenants, and one for myself.

Cannot seem to get the Zoiper android app to provision at all... Any pro's here with some advice would be greatly appreciated! Took me 9 solid days to get my pbx working with free wildcard ssl's :-(