How do I put a call on hold automatically if all extension are busy of not pickup.. Where in application menu is that setting
put a call on hold
- Thread starter willy Lafort
- Start date
Hello;
Cannot get MOH to work, from IVR it still ring (default standard bell ring) instead of selected MOH
Cannot get MOH to work, from IVR it still ring (default standard bell ring) instead of selected MOH
Sounds like you need queues
Did you upload a new MOH or using the default one?
The MOH problem was fixed, thank you, I should have paid a little more attention..
but, I have a different minuscule problem, after the latest update I keep on getting gateway error 500 and I have to refresh the page a second time then the error goes away
but, I have a different minuscule problem, after the latest update I keep on getting gateway error 500 and I have to refresh the page a second time then the error goes away
To troubleshoot this, you need to call support or at least post your logs here and the current version of your FS PBX.
Here is how to get logs:
www.fspbx.com
Here is how to get logs:
Retrieving Logs in FS PBX | FS PBX – Open Source PBX Dashboard for VoIP Providers
In FS PBX, all application logs are stored inside the storage/logs directory. These logs record system activity, errors, and debugging information --- making them an essential tool when troubleshooting or checking system behavior.
www.fspbx.com
there are a few settings you can configure to do that
- configuring a dialplan. (with this option you you will transfer for the other to options)
- using callcenter queue. (with this option a caller could wait infinite time with the right config)
- using fifo queue. (this option will treat the USER_BUSY only)