Retrieval of Caller-ID in Valet Parking

chandramouli

New Member
Jun 19, 2018
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Hello,

Please find my below environment:

Fusion PBX Version: 4.5.15
Operating System: Debian (v. 9.13)
FreeSWITCH Version: 1.10.3 (64bit)
Softphones that I am using: MicroSIP, 3CX, Grandstream

I hosted our server in AWS and was able to make and receive calls successfully. I enabled "valet_park_in" and "valet_park_out" in "Dialplan Manager", also enabled "CID Lookup" module in "Modules" section. I am facing two issues in Valet parking and below is the scenario:

User A calls User B.
User B transfers User A call to *5900.
Now User B is free, and User A is in valet parking at 5901 extension.
Here, It is announcing the parked extension i.e. 5901 to User A, instead of User B. It should announce to User B. Right? How to solve this issue?
Now, User C calls *5901 and is able to speak to User A. In this scenario, User C should be able to see the caller ID of User A. How to get the caller ID of User A and display to User C?

Any help would be appreciated.

Thank you.

Best Regards,
Chandramouli.