Ring Group not Working

Status
Not open for further replies.
I

infinity

New Member
Jun 6, 2018
5
0
1
31
Hey Guys,

Maybe somebody here can be kind enough to assist...
I have a fusionpbx install with 4 extensions under 1 of the domains, If I set the inbound route to dial a specific extension, when I call in. it works...
As soon as I set it to a ring group which calls all extensions simultaneously nothing happens, none of them ring.

If I remove all from the ringgroup except 1 phone, it also works, but as soon as I add more than 1 phone, it stops working...
Can anybody please advise what might be the cause? or an alternative solution?
 
Are all extensions available?
Did you check CLI output while doing that?
You can paste here a snapshot of ring group config, and the output of CLI of that process?
 
Has anyone had any luck with this? I'm having similar issues and I even deleted extension 200, then copied an extension that works to 200 and no dice.
 
If I remember correctly my issue was that my outbound calls was router incorrectly which then caused the redirect from the ring group to the extensions to fail.
I'd recommend having a look at that first
 
Also, it can be the outbound route on another user/domain... I had 1 domain with a way off route, and it broke all call transfers on the pbx
 
Status
Not open for further replies.
Top Bottom