Ring Group not Working

infinity

New Member
Jun 6, 2018
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Hey Guys,

Maybe somebody here can be kind enough to assist...
I have a fusionpbx install with 4 extensions under 1 of the domains, If I set the inbound route to dial a specific extension, when I call in. it works...
As soon as I set it to a ring group which calls all extensions simultaneously nothing happens, none of them ring.

If I remove all from the ringgroup except 1 phone, it also works, but as soon as I add more than 1 phone, it stops working...
Can anybody please advise what might be the cause? or an alternative solution?
 

elkato

New Member
Feb 25, 2017
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Are all extensions available?
Did you check CLI output while doing that?
You can paste here a snapshot of ring group config, and the output of CLI of that process?
 

pnwitguy

New Member
Dec 22, 2019
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Has anyone had any luck with this? I'm having similar issues and I even deleted extension 200, then copied an extension that works to 200 and no dice.
 

infinity

New Member
Jun 6, 2018
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If I remember correctly my issue was that my outbound calls was router incorrectly which then caused the redirect from the ring group to the extensions to fail.
I'd recommend having a look at that first
 

infinity

New Member
Jun 6, 2018
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Also, it can be the outbound route on another user/domain... I had 1 domain with a way off route, and it broke all call transfers on the pbx