Ring time in FIFO queue

[Adrian Fretwell]

Hello,
Does anyone know how to change the length of time a fifo queue will ring the logged in agents for?

At present on my system, the phones only ring for about 5 seconds on each cycle round.

Any guidance gratefully received.
Adrian.

 

[DigitalDaz]

Sorry, I don't know anyone who uses fifo, we're all using mod_callcenter.

 

[jsteel]

From https://freeswitch.org/confluence/display/FREESWITCH/mod_fifo:

<configuration name="fifo.conf" description="FIFO Configuration">
<fifos>
<fifo name="fifo1@domain.name.com" importance="0">
<member timeout="60" simo="1" lag="20">{fifo_member_wait=nowait}user/1005@$${domain}</member>
</fifo>
</fifos>
</configuration>

• member timeout: how long to ring the extension (in seconds) before moving on.
• simo: number of simultaneous registrations to ring. Must be set to at least 1.
  • If you have multiple phones registered to the same extension, this controls how many extensions to ring at once
  • Example: 10 phones registered to one extension, set simo="10" to ring all 10.
• lag: seconds to wait before initiating another call (think wrapup-time in Asterisk).
• fifo_member_wait: possible values are either wait or nowait. (more info)