scheduled announcements - can't get it to work

V

Voipy

Member
Feb 5, 2026
79
8
8
56
Hi

I have set up a test scheduled announcement but either I am doing something wrong or it's not working

Set the time for a few minutes from now, created a recording and set my test extension, but no call is received and under "runs" I see 0 so it does not look like it has tried to run this?

I have enabled this in default settings but nothing appears to happen. Am I overlooking something?
 
I already have clients who tried it; it confirmed it works for them. The default setting may be cached for an hour after you change it. Wait a little bit and try to schedule another call.
 
You can also navigate to /horizon page and see under Completed jobs if the Scheduled Announcement job is being executed

1781903456186.png
 
thanks - checked the horizon page and saw it was running. Set a new schedule and working now. Must have been the caching thing that cleared.
 
You must log in or register to reply here.
Top Bottom