Transfer the call directly to the extension that just made the call
- Thread starter tinhs2cop
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Explain that a bit more clearly, "previous contacted staff" what do you mean by that previosuly contacted by who and when, ever, yesterday, the last call that came in?
Yes, I want the last call.
Example: IPPBX has a total of 10 extensions (100 - 109), the extension 105 make an outgoing call for phone number 0123456789. I want a call from phone number 0123456789 to be ringed directly to extension 105 and the phone number that has not been contacted will go to IVR.
Example: IPPBX has a total of 10 extensions (100 - 109), the extension 105 make an outgoing call for phone number 0123456789. I want a call from phone number 0123456789 to be ringed directly to extension 105 and the phone number that has not been contacted will go to IVR.
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