Recent content by TheJTrain

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    HT802

    I don't know if you're still having this problem, but I ran into this same issue the first time I tried provisioning an HT802. My issue was that I was selecting the HTTPS radio button *and* entering https:// before the URL. When I would save, it would revert back to "fm.grandstream.com/gs"...
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    Yealink provisioning issues following the expiry of the DST Root CA X3 certificate

    Confirmed on a Yealink T54w phone that it would not provision via https running 96.85.0.5 firmware, but would provision once I upgraded to 96.86.0.23. That's a single test, but looks promising.
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    Yealink provisioning issues following the expiry of the DST Root CA X3 certificate

    We have various Yealink T48s phones in production and ran into this as well. Phones already provisioned/registered seem to be fine, but provisioning new phones is where they hang up, which I'm sure everyone else has seen. It seems like upgrading to the latest firmware available (66.86.0.15 in...
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    Unable to edit Holidays in Time Conditions

    Gotcha - I thought that might be the case but since the fields were editable, there was hope. Additional conditions are not too much of a burden, though, so that sounds like the route I'll have to take.
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    Unable to edit Holidays in Time Conditions

    When setting a Time Condition for a customer, I have attempted to edit the preset holiday dates, but the changes do not save. For example, the "Christmas Day" preset only applies to the 25th of December, but customers are usually closed on multiple days that week. When I try to change it to...
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    Off-hook auto-dialer

    Thank you for the offer. I believe I figured it out, though. Grandstream has a guide for fxo to sip for 3CX that works for Fusion as well. I posted a screenshot from the guide in case anyone else runs into this issue. You can separate out which channels go to which extension or just send...
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    Off-hook auto-dialer

    Thanks for the info. I figured there was a way to do it on the phones themselves, but was hoping there was a way to enable this for an extension in Fusion. The scenario I'm working with is using a Grandstream GXW4104 gateway to receive calls through FXO ports and then pass them on to my...
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    Off-hook auto-dialer

    Is there a way to force an extension to auto-dial a number when the receiver is taken off-hook or when dial-tone is detected? For example, can you set up something like a dummy phone that is only set to call 1 particular number/extension when the receiver is picked up?
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    Include called number on inbound caller id

    Ah - I see now. Should have tested it out before asking for more clarification. I was thinking something else had to be enabled once you entered that text but turns out it adds it automatically. Thank y'all for your help!
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    Include called number on inbound caller id

    So that changes what displays, but how would I change how it displays? Maybe I'm misunderstanding, but if a customer calls in on that number, how would I get that to display on my caller ID? So for example, if a customer's number is 555-555-5555 and they call 444-444-4444 (my inbound DID), my...
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    Include called number on inbound caller id

    Would you be able to clarify a little more on that? I'm guessing that would be a line on the inbound route?
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    Include called number on inbound caller id

    I looked around a little but haven't seen a post on this yet - may have missed it though. Is there a way to include the number a customer called on inbound caller id? For example, a client has multiple numbers that point to the same ring group but when customers call, they want to know which...
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    No audio when moving YeaLink phones between domains

    And sage advice, it appears! Running sngrep on Domain2 behind NAT, I noticed that calls were going from the public IP on a test router the phone was connected to to the private IP of Domain2, which was apparently not allowing sound to pass through NAT. Placing calls from phones on Domain1...
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    No audio when moving YeaLink phones between domains

    Understood. Thanks for your reply. In this case, we have it set up to where Domain1 has a public IP address and Domain2 has a private IP address that NATs out to the internet. That probably sounds like a NAT issue, but I'm still curious as to why we've been able to set up so many phones...
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    No audio when moving YeaLink phones between domains

    We have 2 completely separate domains running FusionPBX that we register phones to (Domain1 and Domain2 for the purposes of this forum). This is not a multi-tenant domain running off of the same instance, but 2 separate instances. I ran into an issue recently where I'll register a Yealink...