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Hi Guys i have an install and i am getting jitter and break up on the outbound leg form the users site, inbound voice is ok. I suspect there is a network or broadband issue on the users site however to try and help with the issue how would i enable the jitter buffer on the dialplan and where...

are the new inbound number presenting the same way ? ie national number or sip user etc, you need to include a sip trace and let us know what the actual number is so you can compare it to what's being received by the system.

Check your access controls , the fusionpbx team changed how they work a few updates ago i had the same issue, ensure you put the full cidr in there from your isp

Hi guys, i have a client with 2 companies on the 1 server using fusionpbx (latest) , they both have their own sip trunks on the system, whats the easiest way to ensure each comapny uses its own trunks without doing multi tenant ? Thanks Kurt

Hi, i have been banging my head against the wall now for days, is there any way at all to get the yealink phones to pull the contacts from fusionpbx ? i have added entries, provisioned a yealink phone, i see remote phonebook but its empty, can someone pleeaseeeee tell me howto set this up ...

Hi, quick question, we use yealink rps to provision our phones, when setting up the extension and device in fusionpbx i only have a profile for t58v however the phone is a t58a , can i use the t58v provision file for a t58a ? Thanks

Tried that, makes no change at all ...

Also ensure you add your trunk provider ip address to fail2ban jail.conf under ignore ip , i had awful issues before i did that, then all was good after that.

Hi Guys, i know i can change ring tone on a group, but is there a way to change the ring tone on a call centre agent ? it just does the standard internal ring tone and i would like it to do a different one, i use Yealink T54w or 53w Thanks

Awesome that's worked fine, thanks for the help :-)

Hi, i have a user that uses mainly softphone, his pc also has an address book that the numbers are in this format +44thenthenumber dropping the 0 , this is normal and works on his mobile but no matter what i se as the dialplan it fails to dial in the cli i get the following error [ERR]...

So i have an installation to do that has multi sites all on one server, what i need is for each site to be limited to how many calls that site can make and recieve, say 2 in 2 out at once, however there will be one large sip pipe into the system with 60 channels ? is this possible ?

PS it has nothing to do with the caller id on your gateway ... as that should follow whats set on your extension...

if you want the origional callers number to show when forwarding to a mobile for example then firstly ensure your sip trunk supplier has allowed CLI flexibility, then when you are sure this is active goto your gateway and under advanced set caller-id in from to true and set CID type to either...

Hi Guys, Quick question, i have a wierd issue, if i enable all call record on extensions they work ok and they record but when you dial internally you get no ringback tone, the other extension does ring, and if they answer you can talk but there is no ringback which is a bit of an issue, i...

Hi Guys, i have noticed that if you enable bind digit action when calling the voicemail it says "to exit press #" , waits for a sec and then continues as normal, how many messages etc etc. If i disable bind digit action then it works as normal without the to exit press # , any ideas how i can...

No m8, noone answered im afraid and i cant seem to find anything online about it either.

I wonder if anyone has managed to get this working ? if i set DNd on an extension the DND does work fine, however on all the other phones it still shows as green / available. I did look through the forums but noone seems to have solved this yet ? thanks

ahh ok, just thought you may know what the error means thats all, i know you are not actively using it just i have been trying for 2 days lol ...

Hi Daz, i know you said you are not adding to this and thats cool, i just have one issue, i have done like you said on an older 1.6 install just to test as we use zammad as our ticketing system, when we get a call it pops up as ringing however when we answer it doesnt change state, in fs cli i...