Search results

  1. MattS

    Occasional - Can't Answer Incoming Calls

    I've got a strange issue at one of my FusionPBX tenants. A call comes into their main number, first to a time condition, which routes to a ring group with 'Simultaneous' ring strategy to 5 phones. On an incoming call, lifting the handset, pressing answer, etc, doesn't pick it up, just takes...
  2. MattS

    Allowing Provisioned Phones to upload config changes

    The only fix I could find was to use a third party provisioning service, phonism.com. Long term, however, I'm planning to move off of fusionpbx back to freepbx. The nuances of fusionpbx to get multi-tenant, in my opinion is not worth the extra headache.
  3. MattS

    Reliable Faxing?

    I get best results by forcing the fax machine to no greater than 14.4kbps (9.6k baud even better). However, some of the more 'modern' machines don't allow this to be set manually. Anything over 14.4 with VoIP will have issues with passthrough. Even with T.38 store and forward, I've seen some...
  4. MattS

    Daylight savings Time (US)

    It seems you have to manually update the days each year. I created a repeating annual calendar entry to remind me in February.
  5. MattS

    Allowing Provisioned Phones to upload config changes

    I've got a number of Polycom VVX devices that attempt to upload specific configuration files to the config directory as users change ringer volumes and ring tones. Since the uploads are denied, when the devices reset, they go back to default volume and ringer settings. Has anyone else...
  6. MattS

    CDR Advanced Search - display records with >0 duration

    Ok, that is helpful. I'm apparently on 4.4.11 which does not have the minimum/maximum options. I just have a single 'duration' option, hence why I was asking about regex filtering.
  7. MattS

    CDR Advanced Search - display records with >0 duration

    Is there any regex or way to advanced search CDR records that have >0 duration from within the interface? Looking to search for only completed calls with billsec or duration >0.
  8. MattS

    End User Documentation

    I can't seem to find any documentation or quick start guides/how-to's aimed at end users. How to transfer a call, how to access voicemail, voicemail command map, how to start a conference, call forward, enabling DND, etc. Anyone know where these types of guides might be hiding out?
  9. MattS

    Provisioning Polycom

    I had similar issues and changed the polycom template to 5.x, then it started working. Not sure if you are using the 6x, but if you are try adjusting.
  10. MattS

    Suggest: Endpoints - Poly (com) and AudioCodes

    I'd like to suggest another category for Poly and Audiocodes endpoints.
  11. MattS

    Default Settings - Provision Path - Default setting?

    Following some instructions for provisioning a polycom device, it mentioned changing the path from the default setting. That seems to have broken something, and what I jotted down (/tftppath) doesn't appear to be correct either. Can anyone take a look at your default settings and post what the...