I tryed to install callcenter on fusion pbx but it doesnt redirect the calls to the agents
Q quintenbuijs New Member Feb 20, 2024 4 1 1 18 Feb 23, 2024 #1 I tryed to install callcenter on fusion pbx but it doesnt redirect the calls to the agents Attachments image.png 23.1 KB · Views: 11 image.png 30.1 KB · Views: 10
Q quintenbuijs New Member Feb 20, 2024 4 1 1 18 Feb 23, 2024 #3 Yes it is playing the on hold waiting music
N Neyamt Member Nov 12, 2021 52 5 8 29 Feb 23, 2024 #4 Please make agents status blank, reset agents' status, reload call center and try to check it.
M markjcrane Active Member Staff member Jul 22, 2018 505 180 43 50 Feb 25, 2024 #6 Your screenshot shows that you haven't assigned any agents to the call center queue. Assign agents to your queue and then press the reload button.
Your screenshot shows that you haven't assigned any agents to the call center queue. Assign agents to your queue and then press the reload button.
Q quintenbuijs New Member Feb 20, 2024 4 1 1 18 Feb 25, 2024 #7 Thanks this worked Reactions: markjcrane