Issue with Incoming Calls, ACL

yacire.loughzafi

New Member
May 23, 2022
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0
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Hello,

I hope that you are good. Please I'm facing with incoming calls to fusionPBX. I'm using telnyx as a sip trunk provider.
I beileve this issue is related to ACL, but when I add ip adress in ACL, I when I make a test call I got message "The phone number is Off or not working"

1662240427734.png

Best regards
 

Adrian Fretwell

Well-Known Member
Aug 13, 2017
1,187
290
83
When you make changes to the ACL make sure you "Reload ACL". A "Flush Cache" before the reload is also advised.

Menu-> Status->SIP Status...
 

DigitalDaz

Administrator
Staff member
Sep 29, 2016
2,904
516
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Also, unless things have changed that acl name should be domains that you are editing
 

hfoster

Active Member
Jan 28, 2019
399
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I am not familiar with version 5, but looking at this thread:
https://www.pbxforums.com/threads/inbound-calls-dropping-instantly.6361/#post-26080
It would appear the name may now be "provider".

I may have been the inspiration for this as I on occasion have highlighted the ACL is named incorrectly and is commonly used to authorise providers more than anything else. It was a common thing for people to come to this forum for.