No ringback for incoming calls

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agutierrez

New Member
May 8, 2021
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Hello everyone, for some reason I have no ringback tone when someone calls into a DID. As far as I can see it could probably be a early media problem?

Any advice would be appreciated.
Thanks.
 

DigitalDaz

Administrator
Staff member
Sep 29, 2016
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It could be anything, try posting some logs, we may be able to help.
 

agutierrez

New Member
May 8, 2021
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Hi DigitlaDaz, I'm new to freeswitch and fusionpbx. Can you tell me how to collect logs? Where to get it?
 

hfoster

Active Member
Jan 28, 2019
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Status -> Log Viewer

You'll have to cut the lines out where you test a call.
 

MKNGRP

Member
Mar 26, 2021
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Does the incoming call go straight to an extension or is it configured to go to an IVR. Ring group, etc?
 
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