No ringback for incoming calls

[agutierrez]

Hello everyone, for some reason I have no ringback tone when someone calls into a DID. As far as I can see it could probably be a early media problem?

Any advice would be appreciated.
Thanks.

 

[DigitalDaz]

It could be anything, try posting some logs, we may be able to help.

 

[agutierrez]

Hi DigitlaDaz, I'm new to freeswitch and fusionpbx. Can you tell me how to collect logs? Where to get it?

 

[hfoster]

Status -> Log Viewer

You'll have to cut the lines out where you test a call.

 

[MKNGRP]

Does the incoming call go straight to an extension or is it configured to go to an IVR. Ring group, etc?