Upgrade Issues or Bugs

This thread is to keep hopefully a running record of issues/bugs that have appeared in recent upgrades. In essence, recent posts should be something you encountered on your last upgrade.
 
On recent master branch upgrade of an oldish 4.3 install, there were additional steps to take to address issues with call recording. Issue presents itself in that ext to ext calls, calls with parks and transfers, will not have recording accessible from CDR, but it is available in recordings dir.

Turns out that if upgrading inside the 4.3 branch, you should follow the extra steps in the 4.2 to 4.4 section of the docs. Note: that section is not with the upgrade instructions and is in at the bottom of the additional information section, so do keep an eye out.
 
Hi - Since upgrading to 4.4 from 4.2 the call recordings are not working properly on the Ext - By this i mean the symbol is missing from CDR. It is logged in Call recordings (But does not show uuid) and when i try to play theres nothing there.

Any suggestions?

Kind Regards

Andy
 
Oh, hi Andrew! Nice to see you here as well.
Actually, solution is following
1. Create a new domain
2. Copy user_record extension from new domain to all existing domains.
3. Delete domain (if not needed)
 
Dear,

Since upgrading to 4.4 from 4.2 the cdrs are not being logged anymore. Sadly i did not followed all the procedure to upgrade version 4.2 to 4.4. I did only this step Advanced -> Upgrade and update the Source Code. Please, What should i do now to solve this issue? Regards!

This is the update output: https://pastebin.com/89rTpnxi
 
Last edited:

DigitalDaz

Administrator
Staff member
Do you mean it needs manually refreshing? Is so it is probably intentional and a good thing. Active calls auto refresh on a busy server can cause considerable CPU load. I certainly lobbied the developer to implement this, same should be with registrations.
 

Yss

New Member
Do you mean it needs manually refreshing? Is so it is probably intentional and a good thing. Active calls auto refresh on a busy server can cause considerable CPU load. I certainly lobbied the developer to implement this, same should be with registrations.
refresh dosen't help, its working only as super admin,
Its a new fast server only 5 ext , New setup

Thanks
 
Edson: you said yourself that you did not follow all of the instructions. Try following all of the instructions....
And do read this: https://fusionpbx-docs.readthedocs.io/en/latest/advanced/version_upgrade.html
Yep, thanks a lot. It worked now, i followed all the instructions to update 4.2 to 4.4 again. Now CDR is been populated and i can see the call recordings as well. I had to change only one thing: There is no www.data user nor www-data group on my fusionpbx installation under CentOS7. I had to change /var/www/fusionpbx permissions to user freeswitch and daemon group, not www-data.
 
i did follow the steps in the upgrade page however my recordings are still not working any ideas?

also i lost all the custom VM greetings i can see the files on the server but fusion is not picking it up i assume that the greeting directory is changed any ideas?