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    DTMF not passed to Call-Forwarding Number

    Thanks. So DIDww has an option called "telephone-event" in the available codec section and if that is not enabled the dtmf dont work properly. I only had alaw and ulaw enabled. That was the problem of not getting any dtmf at all.
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    DTMF not passed to Call-Forwarding Number

    Can anyone check if this is supposed to work? You can duplicate my issue by forwarding an inbound call to a company IVR or answering machine and then attempt to navigate the IVR. In my case, the call forward destination (b-leg) does not receive any digits. Unfortunately, if I can't fix this I...
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    DTMF not passed to Call-Forwarding Number

    so I was tinkering around with the settings and now the situation has changed a bit. I call an extension on my system and the call is forwarded to an external IVR. I enter the requested digits and no DTMF is transmitted. Also, no message at all from fusionpbx. DTMF are not transferred from leg...
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    DTMF not passed to Call-Forwarding Number

    This is a major issue for us. Please help if you can. Thanks in advance. We have a toll-free DID on our system that is forwarded to an external local number which is a company PBX system. When people call, they are prompted to press 1 for English and 2 for French etc... but any digits entered...
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    Cannot Send Fax [SUBSCRIBER_ABSENT]

    Yes. My outbound routes are working but the fax server is not using them and only allows internal numbers as fax destination My outbound routes are domain specific for mypbx.com but I also created a global outbound route to try and got the same result I looked at the log but the info is sparse...
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    911 Outbound Route lua Email

    You should post a new question as you are hijacking my thread. The way I understand it, the 911 outbound route sends an email when the end user dials 911. It does not send an email after the 911 call is finished and thus can not contain a recording of the call.
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    Creating Portsip Sip Client QR Code generator app for Fusionpbx

    I get invalid QR code every time I try to scan the code. Do you enter the PBX specifics inside the quotation marks like below? Are all the fields required? The server IP is listed 3 times. "dn": "mypbx.xom", "wdn": "222.222.222.222",
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    Extension does not want to register

    so in this particular case, we had to "enable" SIP ALG for this to work. It was disabled to work with Asterisk but for FusionPBX we had to "enable" it to work. Now the extension registers fine. Incoming and outgoing calls are ok. Can't imagine that many people are still using this modem but at...
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    Debian 11 "The following packages have been kept back"

    When I try to upgrade my FusionPBX Debian 11 installation, it says The following packages have been kept back: postgresql-client-common postgresql-common 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. apt list --upgradable shows I am running version 241 and could upgrade to 248...
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    Cannot Send Fax [SUBSCRIBER_ABSENT]

    Thanks but that is identical with my Fax Server setup. It allows me to receive faxes but I can't send faxes. If I send a fax I get the "Error Cause: 20 [SUBSCRIBER_ABSENT]" message.
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    Cannot Send Fax [SUBSCRIBER_ABSENT]

    I do have various outbound routes available. Is there anything special that needs to be done? I even designated one route as Global since it was mentioned in one of the posts I found. If you got faxing working, can you share your settings. Thanks.
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    Cannot Send Fax [SUBSCRIBER_ABSENT]

    It seems I can only send faxes to extensions on my system. If the number is external I get the [SUBSCRIBER_ABSENT] message. That means there must be a setting somewhere that tells fusionpbx to dial outside numbers for faxes. If someone got this working, please post your info here. Thanks.
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    Extension does not want to register

    I tried that already but thanks.
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    "destination_country_code is required" Update Breaks Installation

    "destination_country_code is required" https://github.com/fusionpbx/fusionpbx/commit/26b0988075419b2fc0a9daff3c71af8ff73a76de so 2 days ago an update to DESTINATIONS was committed to GitHub that made the previously optional country code field mandatory. Never mind that it killed my whole...
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    Default Settings "This page isn't responding"

    Recently I noticed that my fusionpbx GUI got a lot slower. I added about 70 extensions and now it takes more than 2 minutes for the "Advanced / Default Settings" page to load. I constantly get the popup "This page isn't responding, Wait or Exit page". If I wait long enough the page loads ok but...
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    Extension does not want to register

    Yes. We'll change either the DSL modem or the ATA but I don't get why it works in Asterisk and doesn't work in Freeswitch. I can see in the log that the modem is refusing the UDP connection from FreeSWITCH but will accept it from Asterisk so what is different in the SIP connection...
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    Cannot Send Fax [SUBSCRIBER_ABSENT]

    My fax server can receive faxes but it can't SEND faxes. Everytime I send a fax it fails and the FreeSWITCH log says: [WARNING] mod_dptools.c:4401 Can't find user [18884732963@mypbx.com] [NOTICE] switch_ivr_originate.c:3039 Cannot create outgoing channel of type [user] cause...
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    Extension does not want to register

    Yes. It's an old Grandstream HT286 ATA connected to a Thomson Speedtouch ST546 v6 DSL modem/router and I was able to duplicate the issue in our office. Something is blocking the registration on the fusionpbx side. However, using the same DSL modem and ATA with same SIP settings, it registers...
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    Extension does not want to register

    Sngrep says 401 unauthorized for the Register attempt from that adapater, but when I provision another adapter with the exact same settings, it registers just fine from our office. It seems to be something at that specific location. Since the IP is not blocked, it's maybe the on site router...