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Wondering if anyone has tried to reduce the number of empty voicemails that get saved, I find if a call goes to voicemail but they hangup right away, a 3s voicemail still gets saved - which is just empty - I think its to do with the line staying active just a little too long or until freeswitch...

in the extension there is a Hold Music selection option, i don't think there is a tenant-wide setting as far as I am aware, unless someone else can chime in I just looked and there is a dialplan *9664 that you could edit I guess, so its tenant wide - but I have not tested this if you want to...

try in an incognito window also, same thing ? do you have HTTP auth enabled for your provisioning ? (you should)

I would look at the fusion config first, if you cant download the config yourself, the phones not going to get it either, in the device page and click files, then the mac address cfg file should work to download which it looks like your testing and getting a 404 so this is your first problem to...

thanks for that, I tested that setting and found it only has an effect when your dialling the number - once your in a call, it then shows the ext ext@tennant.domain.com - changing this setting does not seem to effect when your in an active call.

has anyone played around with trying to customize the Yealink display, for example, when a call comes in or out it shows the calling number, caller ID, then the ext@tennant.domain.com and cycles thru some of this info as its trying to fit a lot on the screen - looks a bit cluttered - are...

groundwire works well for this and even better ringotel

keen to push this to my devices also, let me know if you make any progress

ok yah that sounds hellish, I am hoping that will never happen to me!

thanks for this option, saves having to create custom dial plans, might try this also!

That did it, works perfectly in first testing, very elegant solution @neeek thank you

Interesting and simple, I gave this a test, but for it to show in the IVR destination dropdown, you need a number in the box under name, else it does not show, I tested this with a random number (567) assuming it would transfer to the action transfer 505 XML client.domain.com so it goes to ext...

I might be over thinking this a little. Looking for a way to show the end user what IVR option the caller selected, i.e external caller selected 3 for Sales, it then routes the call as configured but when it rings the extension - someone can see before the caller id that the external caller...

tried that, the extension still works fine!, even rebooted my dev server completely but it still works, very odd!

gave this a test and did not stop my handset from working just fine, did a factory reset on the handset to ensure it re-provisioned if that's needed but it can still dial out just fine with none.me.com in the context

oh thats a neet idea! thanks @ad5ou do I need to have the context domain setup, or I can just edit it to anything random that does not exist ? interested to see your dialplan for the reminder message, I might set that up also

im sure there are a few ways to do this, but anyone recommend the best way to disable/deactivate an extension? looking to still have it registered but completely disable its ability to make internal/external calls - toll_allow perhaps?

did you restart FreeSWITCH after and also make sure you have the right ports open on the lightsale firewall, you could open up all to your own IP to rule this out

usually, a NAT issue when no audio, https://docs.fusionpbx.com/en/latest/additional_information/nat.html check your external_rtp_ip and external_sip_ip per the doc

fail2ban has been removed, was not aware of this, any more info ?