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I'v been getting this request lately from customers, that for example when a company calls from their Billing department to a customer, but the customer didnt answer but he sees a missed call, so he calls back the number on his ID, and the system should detect who the original caller was and...

Create a ring group add all extensions you want them to get the sms, by sms app direct it to the ring group extention Id and it should work

When I setup a ring group and it rings few yealink phones, the caller id only remains on the phone that answered the call. How to setup that caller id should stay on every phone from the ring group that rang? even though it's gonna show as a missed call all the time. Any help?

My customer wants to be able to send a group text and maybe even scheduled group text for their customers, I do see that Fusionpbx has an option that says "Broadcast" but when I click on it, it says restricted. Any suggestions?

Client wants me to upload 5 on hold messages and when they someone calls in, it shouldn't always play the same music on hold message but instead it should choose randomly from the 5 files and play. The idea is that the customer calling in should get tired from hearing the same message over and...

for what I needed it, it works, I can pull CDR with api.

I actually found this and it was very helpful https://www.pbxforums.com/threads/best-method-for-basic-fusionpbx-api.794/

I once found a listing to be able to provide a link for a client to CDR via a link with an API instead of having them to log in every time. any help would be appreciated.

I'm currently on Fusion Version 5.1.5, what is the earliest way and/or is it an option to setup voicemail transcrie for email?

So whats the final solution? I have the same issue @markjcrane

Having a wierd issue and I need help! I have a customer that has a bunch of phones at one location, they had internet issues last week and the ISP fixed the issue, since then I'm having an issue with their phones. They have Grandstream and yealink phones, all phones are provisioned directly...

Name usually never goes along, especially when it's transferred to a cellular.

I'm trying to setup a prefix that when a ring group is forwarded to an outbound call it should come up as 999#8885551212 but for some reason the system ignores the prefix, can anyone help me with this? I'm running Fusion version 5.1.0

Try sngrep command and see where it gets stuck

On one of my servers, every time I upload recordings and load them to an IVR the volume decreases. any solution?

I can definitely be a beta user and test for you

so u mean to say the calls dont actually crash? and it's just the page showing the active calls?

the error on the screen shows somet5hing about socket, and all calls drop

I upgraded to version 5.0.10, Every time I setup a DSS key on a yealink phone with "Record" option, when pressed it crashes all active calls and it comes up as a socket error. Any solution? How do I submit a bug? I'm sure it's affecting other users as well. @markjcrane

try sngrep -c and call in the number and see whats the reason it's being blocked, sometimes it can be that the ip wasnt added in the ACL, sometimes it can be that the carrier sends 11 digits and you entered 10 digits.