Recent content by ConFusious

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    provisioning question

    can the Fusion PBX do features like valet park by programing the phones locally via the phone's web interface? I am a support team member for a hosted Fusion and one of our clients can no longer be provisioned via Fusion. Its a firewall issue on our side but the boss doesn't want to believe...
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    Opinions: What "issues/features" drive you crazy?

    Time conditions and valet park are no brainer in Asterisk but like pulling wisdom teeth in Fusion.
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    OPERATOR PANEL

    I am having a problem where I have an agent user set up for the domain I am working in that cannot see the Operator panel or the log out button when logged into fusion as a user. AT first I assigned the obvious permissions in the Group Manager to the Agent group I made for this domain. When...
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    no call events in CLI

    I did that when I first started messing with the cli. I wanted to view the logs in real time so I invoked the cli and nothing came across the screen as I was making calls and customers were using the system. I read about adjusting the log level so I put it to the highest level and still...
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    no call events in CLI

    Its a miracle! While I was attempting to investigate some of the cli commands, I just happened to enter fs_cli and logging data poured across the screen in real time. I was happy to see it but I don't understand why it didn't do that before. Hopefully it persist.
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    adding agent_authorized = true to the dial plan for agent log in/out

    Ok I discovered that when I re created the old queue I did not go back and enter the agent name after I made the agent. when I did that *22 started working again. Just because i just can't leave well enough alone I thought I would repeat deleting the password from the agent and once again it...
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    adding agent_authorized = true to the dial plan for agent log in/out

    I googled the cache file and see where it is and the files it contains and is owner and permissions. there is a database file for the domain I am working on. It doesn't look like what I entered. I should have copied it but I didn't. I don't know its purpose as that has not been revealed by...
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    adding agent_authorized = true to the dial plan for agent log in/out

    I will look into what he cache file is as I don't know what it is or what part it plays. Inn the meantime, leaving the dial plan configuration as shown above, I tried just deleting the agent password. This time I get reorder tone. Adding it back I still get reorder. I deleted the agent and...
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    adding agent_authorized = true to the dial plan for agent log in/out

    Thank you for your help. I just changed condition to action and it still ask for the password. I know I am frustratingly dense. I can understand some of what these cryptic entries mean but most of it is as understandable to me as cuneiform wedges.
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    adding agent_authorized = true to the dial plan for agent log in/out

    Thank you Atmosphere 617 for attempting to help. I attempted to do what I thought you were saying screenshot attached. It still ask me for the password. I have read some of the information on the link you provided but I only have a production machine to play with so I'm not going to play...
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    adding agent_authorized = true to the dial plan for agent log in/out

    Ok here is a screen shot of me doing it wrong. I have no idea of how to properly modify the access code for agent status.
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    Time condition Breaks

    In a previous post I was having trouble creating a Time Condition that needed a lunch time destination same as after hours destination. One of the members here kindly provided an example where he did something similar. I was able to accomplish what I needed from that Time Condidtion (701) and...
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    adding agent_authorized = true to the dial plan for agent log in/out

    The Fusion PBX document say that to eliminate the need for an agent password it is needed to add agent_authorized = true to the dial plan. I attempted to do this but I am doing it wrong. I have searched the net for an answer and checked the forum but don't find the exact settings. I have...
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    Device app

    OK There seems to be something different going on then in the past. maybe an update changed things. What I am trying to do is use my limited amount of test phones for testing in whatever domain I need to. so I am configuring devices with the same MAC in different domains. This has worked in...
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    Device app

    Yes the correct domain was there. I did a show all and my device wasn't there. Actually I have attempted to build 4 devices in 3 different domains. None are listed.