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  1. R

    Phone Goes Busy

    So looks like I spoke too soon. Seems that even using *78/*79 to enable/disable DND is not working correctly. It looks like if it is done for a short period of time, it works. But if DND is enabled for a long time (over an hour), dialling *79 does not disable it within Fusion. The phone shows...
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    Sofia Profile Parameters

    Yes, I did do the fs_cli command, but that doesn't show all variables. Basically I'm just trying to confirm the settings of all variables for the SIP profile. Wondering if a default value of a variable changed from one version to the next. Thanks.
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    Sofia Profile Parameters

    Is there a way using fs_cli to show all the parameters for the internal SIP profile while it is running? I need to compare the configs from an older version of Fusion to the current one. I've tried comparing the options in the GUI and those all look the same, but something that working in the...
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    Phone Goes Busy

    Hey ad5ou, That seems to be the culprit. Thanks for pushing me in the right direction.
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    Session Timer Issue

    Hey Guys, I'm getting a weird error from a soft phone device that is having an issue with a session timer. A call will work, but about 3 minutes into the call, it will ring again. And then disconnect the first call if it isn't answered. This is the errors I get from the call: 2021-02-16...
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    Phone Goes Busy

    I wondered about that, but wouldn't the phone show as DND in Follow Me? I checked the CDR for the phone, and I can see the user dialing *78 at the end of the day on Friday. At least I think they dialed, maybe they pressed the Mute button? And then this morning they dialed *79, and it hasn't been...
  7. R

    Phone Goes Busy

    I have a Grandstream GXP2135 in an office. The phone decides on it's own to be busy. Meaning incoming calls go to voicemail. Outgoing work fine. If I check the log of a call to this extension, I get a USER_BUSY result and it goes to voicemail. If I check active calls, it is not on a call. The...
  8. R

    Common Voicemail For All Extensions

    Haha. What a simple answer!! Here I am, looking at dialplans to do it. That works great. Thank you so much!!
  9. R

    Common Voicemail For All Extensions

    Is it possible to have one voicemail box for all extensions? Each individual extension does not need voicemail, but we do need a generic voicemail box for everyone. I would assume I need to point each extensions voicemail box to say an extension 200 which has voicemail, but I don't see how to...
  10. R

    Show Maximum Concurrent Calls

    Is there a way to tell how what the peak concurrent calls are on a given FusionPBX system? If I go to Status -> Sip Status, I see the following: Would the peak number be this? I can't really find exactly what these stats mean. Or if I go to Status -> System Status, there is are entries...
  11. R

    IVR CallerID Prefix Not Working

    The only way I could get it to work, was to go to DialPlan Manager and select the entry for the IVR in question. I then had to click the XML button and add the following line: Where ENG is the prefix. Save it and it works. Issue is, if you modify the IVR, this addition will be lost, and you...
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    Odd Issue With Ring Groups

    I am having a strange issue issue with Ring Groups. I have set up a ring group with Enterprise strategy. It dials 3 extensions (2 x Grandstream GXP2135 and 1 x Grandstream DP750). Everything works fine for the 2 x GXP2135 phones, but if you answer the call on the DP750, it just drops the call...
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    First go round with FusionPBX w/ GXP2160 & WP820

    When I have don Monitored Call Park on Grandstream phones, I have set it to park+*5901. That has worked for me to get the color to change to red when a call is in park. Hope that helps, Shredder
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    Call Park Label Change

    Sorry. Grandstream. I do see that when I park a call, the label alternates between Park and park. Not sure if that is from the phone or from Fusion doing that. Thanks.
  15. R

    FaxServer Fax to Email no sending email

    Not sure what you mean, Massimillano. Default settings for which part?
  16. R

    Call Park Label Change

    I have a strange request. I have a client that uses Call Parking. They are asking if it is possible that when you put a call on park, the label changes to the phone number of the caller? I thought it would be in the DialPlan Manager -> valet_park entry and change the effective_caller_id field...
  17. R

    IVR CallerID Prefix Not Working

    I maybe doing something wrong, but I am trying to send a CallerID Prefix to an extension by setting the Caller ID Name Prefix option in the IVR page. But it doesn't seem to get passed. If I check the call detail record, I don't see the prefix being added. Am I missing something? Thanks
  18. R

    Forward Voicemail to Another Extension

    I have a client that wants to be able to forward voicemails that he receives to his assistant. I dial *97, login as him, get to the message he wants to forward. press 8 put in the extension to forward it to, press 1 to record a message for it, and it just sends the message off. It seems that...
  19. R

    Click-To-Call Issue

    I'm using the built-in one. You need to activate it by turning it on in the Menu Manager.
  20. R

    Click-To-Call Issue

    I am using Click-To-Call for a client and it is working well. Came across a small issue, where I don't see the Destination Caller ID Name and Number being passed to the actual API call. If I do it from the webpage, fill in all the options, click Call, it works but the API code put at the top of...