dialplan

  1. J

    ${user_exists} condition not listed in dialplan

    Hi I am trying to modify the user_record Dialplan and want to add a new condition. It needs to start with the condition ${user_exists} = true (like the other entries, however the ${user_exists} variable is not included in the condition dropdown menu? (see attached) I can modify the xml, but it...
  2. F

    IVR Transfer to SIP client doesn't work, but direct transfer from DID does

    I am having a sudden problem with my setup, where I have an IVR that allows users to call extensions on the server. Upon typing this extension into the IVR, the server disconnects the call. This only happens in this unique case though. If I set the DID number to transfer directly to one of these...
  3. N

    How do I remove 0 and and add +61?

    Hello Team, I am new to FusionPBX and have been struggling with something I want that if I dial any 10 digits number, starting with 0, the system should match the number, remove the leading 0, and add +61 before sending the call out. This is because my Australian provider only accepts calls...
  4. H

    Where is the Forward on Busy Script?

    Hi all, On the extension call forward (First option, all calls), the script used is call_forward.lua in /usr/share/freeswitch/scripts What scripts/dialplans are used for the call forward page for extensions but call forward on Busy, no answer and not registered? I need to alter the From...
  5. S

    Cant dial out through gateway with country code added

    Hello all, I have configured gateway with inbound and outbound routes with Dial Plan: 11 Digit Long Distance calls are working fine when i just input number like 01711XXXXXX , but problem occurs when i dial saved numbers from contacts which is saved included country code +88 as incoming calls...
  6. N

    Dialplan Expression: Remove + sign and add a prefix

    Hello Team I am using the provider Voxbeam for my outbound calls. They require me to add a prefix 'xxxxx' for all outgoing calls. The problem is that when I dial numbers with a plus + sign, it doesn't go through, but it works fine when I exclude the + sign. Is there a way to cost fusionpbx to...
  7. O

    User processed in wrong dialplan context

    I have installed basic FreeSWITCH with the vanilla config. So far so good. My client app can authenticate fine as user 1019. The list_users command shows the 1019 id as in the "default" context. I then try to dial 5000 (which should be the IVR demo), but instead the call is processed as an...
  8. A

    Ring time drops after two minutes

    Hi We have two SIP clients (soft phones) which we call tacticall phones. These are SIP based soft phones. Phones are registered to FusionPBX successfully and can establish the call. Our issue is extension 45001 rings 45002, the ringing times out after 120 seconds and call ended. We want to...
  9. S

    SIP REFER on externally forwarded call

    I am making a new post as I realize I did not fully understand the issue previously (sorry). Due to STIR/SHAKN and Twilio rules, external transfers like in a call forward scenario, must be initiated in the original inbound SIP dialog. When looking up the proper application, it seems that using...
  10. M

    Change Callee ID Number

    hello i have an extension that want to send calls to it . i created the attached dialplan for it . but when i receive call at gateway , it is at this type : Via: SIP/2.0/UDP 172.20.1.48:5060;rport;branch=z9hG4bKZ1mycgD3F604p From: "101" <sip:33333333@172.20.1.48>;tag=Xae93j66eFHQS To...
  11. S

    Block caller ID by default and allow unblocking

    I have been looking at dialplan for a way to do this and I am at a loss. I see how using *67 I can block caller ID, and I know I can set CID privacy as default for a specific domain, but how would I then allow an outbound call to not use privacy with a feature code?
  12. G

    Outbound fax gives no dialplan info in the logs

    When I am trying to diagnose a call problem I can generally tell which dialplans are in use by looking at the regex pass/fail logs. But when I send a fax using the web interface the logs do not show any regex tests. It is almost like the fax server is not using any dialplan and going directly to...
  13. L

    Outgoing international calls from US not working

    I have a domestic carrier (gateway) that works fine, but they do not provide international calls, only domestic calls. I just setup an international carrier (gateway) and the calls fail. I am using the default international dial plan expression provided in FusionPBX: ^(011\d{9,17})$ When I...
  14. B

    International CNAM and DIAL PLAN

    i have a customer in Israel, i provided him with a Israeli DID and the number is for example +972 2 3749789 i would like the outbound caller id should show 02-374-9789 but instead fusion sends out either +023749789 or 23749789, Provider is IDT and they are saying it depends how I send out the...
  15. C

    Call Limit Per Destination

    Hello I have 1 gateway with two channels, allowing for 2 simultaneous calls. The gateway has two DDI's associated with it. I have 4 handsets. There are two ring groups DDI 1 -> Ring group 1 -> 101, 102 DDI 2 -> Ring group 2 ->103, 104 I want to setup a dialplan so that each DDI can only...
  16. B

    Destination separation by {$sip_to_uri}

    Helo, I have problem with some providers (for example Telekom Serbia), who send called number in sip_to_uri string not in destination. I wrote this rule: <context name="public-convert"> <extension name="destination-converter" continue="false" uuid="4b6f8ff3-df64-4b19-a0d6-b02c382d8a78">...
  17. C

    Ring group/Dial-plan issue

    Issue: When making a ring group(filling it out like normal) all info is keep expect the Destinations. If you back out of the ring group after saving and the update complete message is given your new ring group will not be there. When checking the dialplan you will see that it made the entry for...
  18. C

    Dialplan Generation

    Greetings, I have a multi-tenant fusionpbx deployment with about a dozen domains. Today, I added another domain and began setting up extensions, groups, etc. and I noticed that I couldn't make calls between by test extensions. Whenever I would try to call one extension from the other, I would...
  19. S

    outgoing call configuraning help

    Dear Members Greetings from me. i am very new in the fusionpbx. i am starting a project where i need multitanent feature. then i found fusionpbx. its very good project. but i am stuck in one thing. may be someone can help me please i added a outgoing sip trunk for outgoing call. its local...
  20. A

    *8 group intercept transcoding instead of passing through

    Good morning PBXF community, I've noticed that on calls which get intercepted using the 'group-intercept' dialplan [*8], the intercepting leg stays g722 instead of late negotiating the inbound codec (usually g711, sometimes 722). Has anyone else noticed this type of behavior? If not, I will...