Search results

I have a Grandstream GXP2135 in an office. The phone decides on it's own to be busy. Meaning incoming calls go to voicemail. Outgoing work fine. If I check the log of a call to this extension, I get a USER_BUSY result and it goes to voicemail. If I check active calls, it is not on a call. The...

Haha. What a simple answer!! Here I am, looking at dialplans to do it. That works great. Thank you so much!!

Is it possible to have one voicemail box for all extensions? Each individual extension does not need voicemail, but we do need a generic voicemail box for everyone. I would assume I need to point each extensions voicemail box to say an extension 200 which has voicemail, but I don't see how to...

Is there a way to tell how what the peak concurrent calls are on a given FusionPBX system? If I go to Status -> Sip Status, I see the following: Would the peak number be this? I can't really find exactly what these stats mean. Or if I go to Status -> System Status, there is are entries...

The only way I could get it to work, was to go to DialPlan Manager and select the entry for the IVR in question. I then had to click the XML button and add the following line: Where ENG is the prefix. Save it and it works. Issue is, if you modify the IVR, this addition will be lost, and you...

I am having a strange issue issue with Ring Groups. I have set up a ring group with Enterprise strategy. It dials 3 extensions (2 x Grandstream GXP2135 and 1 x Grandstream DP750). Everything works fine for the 2 x GXP2135 phones, but if you answer the call on the DP750, it just drops the call...

When I have don Monitored Call Park on Grandstream phones, I have set it to park+*5901. That has worked for me to get the color to change to red when a call is in park. Hope that helps, Shredder

Sorry. Grandstream. I do see that when I park a call, the label alternates between Park and park. Not sure if that is from the phone or from Fusion doing that. Thanks.

Not sure what you mean, Massimillano. Default settings for which part?

I have a strange request. I have a client that uses Call Parking. They are asking if it is possible that when you put a call on park, the label changes to the phone number of the caller? I thought it would be in the DialPlan Manager -> valet_park entry and change the effective_caller_id field...

I maybe doing something wrong, but I am trying to send a CallerID Prefix to an extension by setting the Caller ID Name Prefix option in the IVR page. But it doesn't seem to get passed. If I check the call detail record, I don't see the prefix being added. Am I missing something? Thanks

I have a client that wants to be able to forward voicemails that he receives to his assistant. I dial *97, login as him, get to the message he wants to forward. press 8 put in the extension to forward it to, press 1 to record a message for it, and it just sends the message off. It seems that...

I'm using the built-in one. You need to activate it by turning it on in the Menu Manager.

I am using Click-To-Call for a client and it is working well. Came across a small issue, where I don't see the Destination Caller ID Name and Number being passed to the actual API call. If I do it from the webpage, fill in all the options, click Call, it works but the API code put at the top of...

I know this is old, but this feature might work for something I am trying to do. I enabled the bind_digit_action line and moved it up to 200 in the dialplan. But I still can't get this to work. I can see the DTMF codes in the log, but *1<ext> doesn't do anything. Did you have to do something...

I have a client that uses a modem to call their clients from a proprietary piece of software. I have the modem going into both ports on a ATA, with one of the lines autodialing an extension. The ATA is programmed for an extension in Fusion (say 201). This works to let the modem place the call...

So from what I can tell, you can't have a separate phonebook per phone? Is that correct? Thanks

Sorry for taking so long to get back to this. The mailer-app.log on my system only shows for voicemail, nothing for the fax server. Thanks

I am working on setting up a client with Call Centres on FusionPBX 4.4.6. Am considering moving them to latest version if it makes this easier. Calls will initially go to an IVR. If they press 1 I want it to go to one queue, staying on the line sends them to another queue. Is there a way to...

Does anyone have an idea on this? There really isn't anything in the freeswitch.log file to say why it doesn't work. It seems to me that it fails to send. Is there another log file or something I can look at to see what might be going wrong?